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Privacy Policy

How we handle your information on faulktek.com and the Faulktek newsletter.

Last updated: 2026

This Privacy Policy explains how Faulktek LLC ("Faulktek," "we," "us") collects, uses, and protects your information when you visit faulktek.com or subscribe to the Faulktek newsletter. Our mobile applications — Clientele and PharmaScript Driver — have their own separate privacy policies, which govern data collected inside those products.

Information we collect

Information you give us. When you subscribe, download a resource, or answer our welcome survey, you may share your email address, first name, birth year, and your answers to short questions about your work and goals. When you email us, we receive whatever you include in that message.

Information collected automatically. Like most websites, we collect basic usage data — such as pages viewed, general location (city/region), device and browser type, and referring links — to understand how the site is used and to improve it.

How we use your information

  • To send you the newsletter and the resources you asked for.
  • To personalize what we send and to decide which topics to cover next.
  • To respond to your questions and provide support.
  • To operate, secure, and improve the website.

How we share information

We do not sell your personal information. We share it only with service providers who process it on our behalf so we can run our business, including:

  • beehiiv — email newsletter delivery, subscriber management, and surveys.
  • Vercel — website hosting.
  • Zoho — our email inbox (support@faulktek.com).

We may also disclose information if required by law, or to protect our rights, users, or the public.

Cookies

We use a small number of cookies and similar technologies for essential site function and basic, privacy-respecting analytics. You can control cookies through your browser settings; blocking some may affect how the site works.

Your choices and rights

  • Unsubscribe anytime using the link at the bottom of every newsletter email.
  • Access, correct, or delete the information we hold about you — just email us and we'll take care of it.

Data retention

We keep your information for as long as you remain a subscriber or as needed to provide our services and meet legal obligations. When you unsubscribe and ask us to delete your data, we remove it from our active systems.

Children

Faulktek is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above.

Contact

Questions about this policy or your data? Email support@faulktek.com and a real person will get back to you.

Faulktek FAULKTEK

Building tools for operators who refuse to work for someone else's platform. Precision. Ownership. Elevation.

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